One of the most important things to us, is that you are happy with your purchase. We know that if you are decorating in a certain theme, you will continually be searching for great new items. It is our hope that you have a comfortable stress free experience on our website and with our products. If for some reason you have a problem with an item, or need clarification about something you see on our site, we will be there to answer your questions and help you resolve any matter.
Cottage Surroundings operates with this basic philosophy. Provide customers with good stuff. If they don’t like it, let them send it back. If they have a problem with it, fix it.
We know that when you make that first purchase, we still have a long way to go to earn your future business and we are committed to doing just that.
We answer all emails promptly, and there is usually a live person to talk to during normal business hours.
Thank you,
All of us at Cottage surroundings
customerservice@cottagesurroundings.com
1-877-52CABIN
